Judgement
A few years ago, the Ann Arbor District Library (AADL) installed automatic check-out machines that scan the barcode, demagnetize your books, inform you about your holds. They have six of these machines and there is no waiting at the checkout desk. The only reason to go to the desk is to pay fines in cash, or for some other unusual request. For almost all transactions, you don't really have to talk to any librarian.
This system has another benefit other than efficiency and speed, an unintended consequence that I wouldn't have realised until I met this girl at a party. She said,
"I really like the AADL system. Now, I can check out books that I am embarrassed to check out in front of a real person".
"Are these dirty books or something?"
"Oh, no, no! These are just what my brother calls trashy mystery novels. I feel now I can check them out without being judged."
There are people who don't read and those who do. Any two non-readers are more alike, than any two readers. There is the John Grisham reader and a reader of Kafka and Murakami. High-brow, low-brow and a sometimes a mix of both. I (like others) always sneak a peak at people in the queue and their book choices and attempt to form some sort of opinion of them. "Oh! so you are the kind of person who reads ABC and hence you must XYZ". And yes, it is true librarians DO look at your book choices. I have many an interesting discussion at the checkout desk. I guess they are polite enough to keep their mouths shut in case they disagree with your choice of reading material.
"I just checked out a whole bunch of books" the girl said with a huge smile on her face.
Now she could read what she wanted to, the judgement of others is suspended. Anonymity allows us sometimes to be what we are not, and sometimes it helps us be who we really are.
The Tragedy of The Commons
Last night when I was renewing my library card at the AADL, the local public library, the librarian politely informed me that I had $4.00 in fines and if I wanted to pay some of them. Having to pay library fines is something I have struggled with all my life. I usually OD on books and despite my furious reading speed I don't have enough time to read all of them by the due date. There was a time when I thought that having to pay fines meant something was wrong with my character; something I needed to improve. I have since rationalized that paying fines is a way to support your local library.
So, I told her: "Sure! I would love to pay the all the fines and support my local library!".
She said: "You are already supporting your local library through your taxes."
I said: "True, but there are some, like me, who use the resources disproportionately!".
She laughed so hard that everbody in the checkout line wondered what I had said. I think she laughed because she looked like a disproportionate user herself! It is quite a club at the AADL. Ann Arbor, is a disproportionately overeducated town, full of self-styled experts and polymaths. You know you are in Ann Arbor when 'serious' books have hold queues with over 200 requests. I call this phenomenon the NPR Effect.
The public libraries in the US are fantastic. They let you borrow as many materials as you want; they will get whatever you want. The libraries do much to educate and engage the community. Perhaps it is less true in Ann Arbor, but in general the public does not use its libraries as much as it should. The public library seems to be a perverse example of the tragedy of the commons-free access and unrestricted demand for a finite resource ultimately dooms the resource through over-exploitation. Here, a great public resource for which the public is paying taxes is being under-utilized. A tragedy indeed!
Old posts on: Fines and library nostalgia.
